Accounts & Workspaces
Understand the account-centric architecture and manage customer accounts, workspaces, and their associated resources.
Account-Centric Model
Comet GTM uses an account-centric architecture where:
Accounts
Customer records that own subscriptions, users, and projects. This is what customers see and interact with.
Workspaces
Hidden technical containers that store content and settings. Users don't directly see workspaces.
Account Structure
| Component | Description | Managed By |
|---|---|---|
| Account | Customer entity with subscription and billing | Super Admin |
| Account Users | Users who belong to an account | Admin, Super Admin |
| Entitlement Profile | Features and limits for the account | Super Admin |
| Workspace | Technical container for content | System (auto-created) |
| Business Profile | Company info for the account | Admin, User |
Creating an Account
Navigate to Accounts
Go to the Admin Dashboard and click on "Accounts" in the sidebar.
Click "Create Account"
Click the button in the top right corner to open the creation dialog.
Enter Account Details
Provide the account name, primary contact email, and select a plan tier.
Configure Settings
Set up billing preferences, default domain, and any custom entitlements.
Invite Users
Send invitations to users who will access this account.
Account Settings
| Setting | Description |
|---|---|
| Account Name | Display name for the account (usually company name) |
| Plan Tier | Subscription tier (Free, Standard, Pro, Enterprise, Agency) |
| Business Profile | Default company info for projects |
| Primary Domain | Default domain for published sites |
| Billing Currency | Currency for invoices and payments |
| Payment Terms | Default payment terms for invoices |
Agency Accounts
Agency accounts have special capabilities for managing client workspaces:
- Sub-Accounts - Create and manage client accounts
- White-Label Branding - Custom branding for client-facing interfaces
- Hierarchical Context - Inherit settings from parent accounts
- Consolidated Billing - Manage billing for multiple accounts
White-Label Branding
Agency accounts can customize branding at two levels:
| Level | Scope | Configured By |
|---|---|---|
| Super Admin Defaults | Platform-wide default branding | Super Admin |
| Agency Overrides | Custom branding for agency and clients | Agency Admin |
Managing Multiple Accounts
Super Admins can manage all accounts across the platform:
- View All Accounts - See a list of all accounts and their status
- Edit Settings - Modify account name, plan, or settings
- Transfer Users - Move users between accounts
- Archive Accounts - Deactivate accounts that are no longer needed
- View Usage - See project counts and AI credit usage